Technology consisted of a stapler and a phone...

I remember walking into meeting rooms and thinking to myself, I'm the youngest one in the room. Now I walk into the room and think, My goodness, look at all these youngsters.

Time passes by, and for most of us who've been around for several decades, the changes are almost incomprehensible. Technology has completely changed our lives; computers, smart phones, drones, video-conferencing, and on and on....

I graduated from college forty-three years ago and after a few interviews with different companies, started work for a major oil company in Tulsa, Oklahoma. My first office consisted of a corner in the file room that had been divided off by several file cabinets. My technology consisted of a desk, a stapler, and a phone. Across the hall was a Xerox machine capable of making legal sized copies of the contracts we prepared. If you needed letter size copies, there was a commercial duty paper cutter on the table.

We had a bevy of typists who churned out the mounds of paperwork we created.....all of it on the latest IBM Selectric typewriters. No word processing machines existed, and mistakes meant starting the whole page over. Typos and grammatical errors were unacceptable. Those gals were good!

To a small-town boy from Kansas it seemed to be a constant whirlwind of activity. We had access to a Telex machine, a secretarial pool, dictation machines, and all the paper and postage we needed. Contracts were generated and mailed to the other parties for review......weeks would go by before responses would be received, and negotiations could proceed. We thought we were being efficient if we could complete the process in a month or two. 

I remember the first IBM word processing machines we installed.....they were as large as a desk. I remember the first desk top computers....given to engineers and geologists only. I remember the first internal emails, the first video conferences, and when it was a big decision to allow access to the internet. Wow, the changes I've seen.

While the technological changes have been dramatic, there have been other changes as well. Corporations have become more demanding of their employees. The workplace has become less genial, and more impersonal. It seems as though people have lost the ability to communicate on a one-on-one basis, and everything is driven by the current task at hand. Personnel departments don't even accept hand-delivered applications and resumes anymore. It all has to be submitted electronically so the computer programs can screen the application for "key words".

So while I embrace much of the change that the last fifty years has brought to bear, I truly miss the folks who knew how to manage and lead people, which is much different than the management of technology.

But, let's face it, I'm no longer the youngest one in the room, and those times have passed us by. Will they ever return? I doubt it, but after all, What do I know!

Effective leadership is a lost art....

I recently travelled to North Dakota with a colleague to deliver a workshop that he developed. One of the things that both he and I have discovered in our work, is that there is a significant lack of leadership skills throughout our great land, and it's especially true in rural America. It's not because we lack people who want to make things better in the communities where they work and live, but in many cases, they lack the knowledge of how to be an effective leader.

I've worked in rural Kansas for many years helping rural businesses and communities become more entrepreneurial in how they approach the problems they face. It's been challenging to institute a change of the culture, especially at the community level, but the results have been nothing short of amazing.

So, back to North Dakota where we met with a group of ranchers who comprise the board of directors of a non-profit organization to assist their members to become more productive and profitable. Again, all of them were well intentioned, but the organization was struggling to be an effective force in what they were trying to do. We were called in to help.

We delivered our Board Excellence Workshop to a group of sixteen board members, and at the end of the day, every one of them had a different perspective as to their roles in becoming effective leaders and board members.

How many of us have been members of boards, committees, or organizations where we became frustrated with the lack of direction, or progress, toward what we thought we were supposed to accomplish? It happens all the time.

If I might be so bold, I suggest that if you are a member of such a group, that it might be time for you to step up and be the "leader" who institutes a change in the culture of the organization. Make it clear to the group that without a vision, and without a plan, we are all just wasting our time. You don't have to be the elected "leader" to make a difference, so go for it....

I certainly don't know everything, but if you need some help in making a difference, let us help.